Digital solutions
Enquiries, units and statuses in a system your team actually uses.
A sales CRM connected to the platform: every enquiry is tied to a unit, a salesperson and a status. Integrations with existing CRM, ERP, accounting and marketing systems, plus digital analytics.
A property CRM integration connects the 3D platform and website to the system your team works in: enquiries are recorded with the unit and source, unit availability is updated from the CRM, and statuses and communication are kept in one place. We also connect ERP, advertising and email systems.
01
A sales system must do more than look good
It also has to work for the team that deals with buyers every day. When enquiries sit in email, availability in a spreadsheet and the communication history on the salespeople’s phones, nobody has the full picture, neither the head of sales nor the developer.
02
One connection from the platform to the CRM
ARHIX builds the connection between the web platform, the AI assistant and the CRM. Each enquiry is recorded with the unit, its source and the content viewed; it is assigned to a salesperson; the communication status is tracked in one place; and unit availability flows from the CRM back to the platform. If you do not have a CRM yet, we develop or implement a suitable one.
Integrations do not stop at the CRM: we can connect ERP, accounting systems, advertising platforms, email tools and internal applications. We add digital analytics: which units buyers view, where they come from, where they drop off and how quickly the team responds.
03
How is the platform connected to the CRM?
- 01
Source of truth
We define where units and statuses are managed (CRM or platform) and in which direction the data flows.
- 02
Connection
Via API or webhooks: the enquiry is recorded on submission, statuses are synchronised, assignment follows the rules, notifications are sent.
- 03
Analytics
We measure the whole journey: advert → website → unit → enquiry → meeting → reservation.
04
What's included
Enquiry ↔ unit
Every contact is tied to a specific apartment and the content viewed.
Assignment and statuses
Salespeople, stages, responsibilities and communication history.
Two-way availability
The unit status from the CRM is shown on the platform; a reservation is written back to the CRM.
Integrations
Existing CRMs, ERP, accounting, advertising platforms, email, internal applications.
Analytics
Interest by unit, enquiry sources, the sales funnel, response times.
Security and access
User roles, permissions and agreed security measures.
05
What the core delivery includes
- Review of existing systems and a proposal
- Connection of enquiries and units to the CRM
- Availability synchronisation
- User roles and access
- Basic interest analytics by unit
Custom upgrades
- Implementation or development of a sales CRM
- Integrations with ERP, accounting, advertising platforms
- Custom dashboards
- Automation of follow-up steps
06
What the client provides
- Access to the CRM (API/administrator)
- The data structure for units and statuses
- Rules for assigning salespeople
- Data processing agreements with providers, where required
07
Use cases
Developer with an existing CRM
The platform sends enquiries and reads availability; the team works in a familiar tool.
Agency without a CRM
Implementation of a sales CRM tailored to new developments, connected to the platform.
Several projects, one overview
A centralised CRM with separate projects and shared reporting.
08
Frequently asked questions
Which CRMs do you integrate with?
Most systems that have an API. We check the specifics during the initial review of your existing systems.
Can we see which units buyers are viewing?
Yes, through the platform's digital analytics, in line with the cookie and privacy policy.
Related pages
Let's connect the platform to your CRM.
Tell us which systems you use. We will prepare a proposal for the integration and analytics.