Digital solutions
AI that knows your project and answers when the team cannot.
AI assistants for buyer communication, email handling and internal documentation search. Every solution is implemented individually, connected to approved data and kept under the control of your team.
An AI assistant for property is a custom-built assistant which, connected to the project data, answers buyers' questions about apartments, availability and floor plans, suggests suitable units and captures the enquiry, 24 hours a day and in several languages. It does not replace offers, contracts or the confirmation of terms; those remain with your team.
01
Questions arrive at all hours, answers don't
Prospective buyers look for information at different times of day, often outside the sales team's working hours. Most questions are similar: availability, floor areas, floors, balconies, parking spaces, completion dates. Salespeople answer them by hand while buyers wait, and meanwhile look at another project.
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An assistant connected to your data
ARHIX develops an AI assistant which, when properly connected to the project's database, answers questions about apartments, availability, floor plans and the project's features, prepares a shortlist of suitable units and captures the enquiry. For example, a buyer writes "I'm looking for a three-room apartment up to EUR 350,000, with a balcony, on an upper floor"; the assistant checks the available units and offers floor plans, descriptions and links to the 3D viewings.
We use the same technology for AI email handling (sorting enquiries, drafting replies, routing) and for internal assistants that help the team search documentation and procedures. Where required, we deliver private AI solutions on dedicated infrastructure with connections to the client's internal systems.
Important: the AI assistant does not replace legally binding offers, contract signing or the official confirmation of financial terms. It works on the basis of approved information and agreed technical connections. All of the solutions listed here are custom implementations, not part of the standard 3D platform.
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How does an AI assistant for a property project work?
- 01
Connection to the data
The assistant is given access to approved information: units, floor areas, statuses, floor plans, project descriptions. It does not invent anything that is not in the data.
- 02
Conversation with the buyer
The buyer describes what they are looking for; the assistant suggests units with links to floor plans and 3D viewings and answers questions about the project.
- 03
Handover to the team
Serious enquiries go to the salesperson with full context (email, CRM); the assistant hands more complex questions over to a person.
04
Options
AI assistant for buyers
Answers about units, availability, floor plans and location; unit shortlists by preference; contact capture; multilingual.
AI for email
Automatic sorting of enquiries, draft replies, routing to the right salesperson, reminders.
Internal assistants
Search across project documentation, contracts, instructions and procedures.
Sales support
Suggested units, meeting preparation materials, communication summaries.
Automatic notifications
Messages to buyers according to agreed rules when statuses or stages change.
Private AI solutions
Dedicated infrastructure, control over data and connections to internal systems.
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What the core delivery includes
- AI assistant on the project website or platform
- Connection to approved unit data
- Multilingual conversation and contact capture
- Rules on what it may and may not answer
- Handover of enquiries to the team (email/CRM)
Custom upgrades
- AI for email: sorting, drafts, routing
- Internal assistant for documentation
- Private deployment on your own infrastructure
- Connection to appointment booking and reminders
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What the client provides
- Well-organised data on the units and the project
- Answering rules and tone of communication
- A responsible person who receives the handed-over enquiries
- A decision on deployment (AI provider or private infrastructure)
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Use cases
Assistant on the project website
Answers questions about units 24/7 and hands serious buyers over to a salesperson with full context.
Agency's sales inbox
Enquiries are sorted by project and urgency; the salesperson receives a draft reply.
Defect claims after handover
AI pre-sorts the claims and prepares draft replies; decisions remain with authorised staff.
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Frequently asked questions
Can the assistant promise a price or a reservation?
No. The assistant informs and captures the enquiry on the basis of approved data. Offers, prices and reservations are confirmed by your team.
Where is the data held?
By agreement: with an established AI service provider or in a private deployment on the client's infrastructure. Always with clear access rules.
Does the assistant speak several languages?
Yes, as the project requires: Slovenian, English, German, Croatian and other languages.
Related pages
An AI assistant for your project.
Tell us which questions keep coming up and where the data lives. We will propose the scope and the way to connect it.